In order to exchange or return in case of damage or defect you must be fulfilling these conditions:

We do not accept product returns or exchanges for reasons such as change of mind, size, color preference, or personal choice.

Unboxing video is mandatory as proof for all damage claims.

Customer needs to return parcel via traceable delivery i.e. courier or registered post on his own expense to our address.

Return Or exchange in case of damage or defect you should claim after receiving with in 7 days on every purchase with us.

The product must be unused unwashed or unworn.

If the product returned to us in bad condition, we don’t return or exchange 

Delivery charges are non refundable in any case

Those items should not be used and all its original stuff and tags should not be removed.

Once the item received and after checking its condition, we will offer compensation/exchange/return/refund for that particular product depends on value & nature of a product

Only case of defect or damage, we offer return within 7 days.

It is a crucial part when you return our product it should be labeled as “RETURNED ITEM” to avoid any inconvenience.

Requests without an unboxing video will not be processed.

All claims are subject to verification by our support team.

Courier delivery times may vary by location.

Order Cancellation & COD Policy

We reserve the right to cancel, refuse, or limit any order placed through our website, online platforms, or other sales channels at our sole discretion. Orders may be cancelled at any stage of the processing cycle, including after confirmation, without prior notice where reasonably necessary.

Orders may be cancelled in circumstances including, but not limited to, the following:

1. Product Unavailability: If the ordered product becomes unavailable due to stock limitations, supply issues, or inventory discrepancies.
2. Incomplete or Incorrect Information: If the shipping address, contact details, or other order information provided by the customer is incomplete, inaccurate, or cannot be reasonably verified for delivery purposes.
3. Cash on Delivery (COD) Risk: If the customer has a history of rejecting, refusing, or failing to accept previous Cash on Delivery orders placed with our company.
4. Suspicious or High-Risk Orders: If the order is flagged by our internal verification system as suspicious, potentially fraudulent, or high risk.
5. Operational or Pricing Errors: If an order contains incorrect pricing, technical errors, or system malfunctions affecting the order details.

In the event of order cancellation prior to payment or shipment, the customer shall not be entitled to any compensation or damages. If payment has already been received for an order that is subsequently cancelled, the customer will be eligible for a refund in accordance with our Refund Policy.

By placing an order with our company, the customer acknowledges and agrees to these terms and conditions.